What is my order status?

First, congratulations and thank you for ordering your Bright Brain product!

Depending on the time of your order, all shipments are typically processed for delivery in less than 24 hours (Sometimes in less than 1 hour!) but can also take longer depending on your order's contents or the warehouse's activity levels. 

Please check your tracking before contacting us. We do not control the shipping process with USPS or UPS, and any shipping questions after the parcel has been sent should be directed to them.

Tracking your purchase is easy and can be done a couple of ways.

The first and recommended method is through the account section of the website when logged in. From the account section, you can view your order history, order status, details and tracking information for any orders you have made with us.

You can also view things like how many reward points you have, review your purchases and products, see the latest news, and more.

As always, you can contact us with any questions or concerns if they are not able to assist.

Categories: Ordering & Shipping Information
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